Seaghan Ennis

Senior Engineer for Order Management for Customer Activations and Service Inventory with a touch of Agentic AI

• Customer Activation Workflows: Created macro-orchestration workflows for customer activation patterns using determinstic automation and non-deterministic Agentic AI fallout handling.
• Service Inventory Systems: Developed an inhouse inventory platform for mobile services following TMF 630 API standards, featuring a 5x performance improvement, no downtime deployments, and cross regional replication.
• Software and Cloud Architecture : Designed solutions with Kuberenetes in AWS to minimize downtime and scale elastically.
• AI for Resilliency and Recovery: Implemented AI Agents to handle Order and Inventory fallouts, self-heal or escalate as required, reducing average trouble ticket time by 30%.

Software Engineer for the Unified Inventory System, integrating dozens of source systems to automate the deployment of 5G infrastructure.

• Unified, Federated Network Inventory System: Architected a unified inventory system for network devices, RAN, and data centers, utilizing Kafka data streams to ingest external sources into a Neo4j graph database.
• Cloud Infrastructure & EKS Transition: Orchestrated a transition from Docker to AWS EKS using Helm, reducing deployment downtime by 60%; managed full-stack infrastructure including Lambda, EC2, Route 53, and ACM.
• Enterprise REST APIs: Engineered Java and Python REST APIs to integrate high-scale data with ORAN vendors including Cisco, Samsung, and Mavenir.
• Network Automation: Automated configuration design for over 20,000 Samsung ORAN cell towers, compute nodes, and radios, eliminating hundreds of manual design hours.
• Data Support Tooling: Developed a version-controlled data management application allowing technicians to modify and rollback cell tower configurations during physical installation.

Elected by a parliamentary congress representing 106 delegates globally to serve on the Board of Directors.

• Oversaw eleven distinct committees producing learning materials and regulatory frameworks for 10,000+ members.
• Directed strategic initiatives for membership growth and leadership development across international chapters.

Additional Work History

Prior experience in other roles